Frequently Asked Questions

What is PayPortPro and how does it work?

PayPortPro helps businesses accept credit card payments through Stripe and automatically convert them to USDC stablecoins on Arbitrum, Base, or Ethereum networks.

Do you handle or store my money?

No. All payments go directly to your Stripe account. Stablecoin conversions are handled by MoonPay — PayPortPro never stores or manages funds.

How much does it cost?

Our total fees average 2–3%, including Stripe and conversion costs. That’s much lower than traditional international payment fees. See our pricing page for details.

Do I need a crypto wallet?

Yes, to receive stablecoins you’ll need a wallet like MetaMask (Arbitrum/Ethereum) or Coinbase Wallet (Base).

Can I export my transaction data?

Yes, you can export CSV reports with all fees, invoices, and tax documentation for accounting purposes.

Is it safe to pay through PayPortPro?

Absolutely. Payments are processed securely by Stripe, and PayPortPro never stores your card data.

What payment methods can I use?

All major credit/debit cards, Apple Pay, Google Pay, and other Stripe-supported methods.

What networks do you support?

Currently: Arbitrum, Base, and Ethereum. XRP Ledger (RLUSD) is coming soon after regulatory clearance.

Can I integrate PayPortPro with my site?

Yes! You can embed payment links or use our API to integrate with your own website or app.

How do I get help?

Email us at support@payportpro.com for technical or account issues. We respond within 24 hours.